Privacy Policy for LaoPT One
Effective Date: March 25, 2026
LaoPT One (“the App”) is operated by Thavisub Insurance Broker Sole Co., LTD
(“we”, “our”, or “us”), located at Nongbon Village, Saysettha District, Vientiane Capital City, Lao PDR.
We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
1. Information We Collect
Contact Information
- Full name
- Phone number
- Email address
Identity Information
- Passport details (for identity verification)
Health Insurance Information
- Insurance package selection
- Policy and certificate information
Important: We do not collect medical records or sensitive health condition data through the App.
2. How We Use Your Information
- Process and manage health insurance purchases
- Verify your identity
- Generate insurance certificates
- Allow you to search and download your certificate
- Send confirmation emails
- Provide customer support
3. Payment Processing
- Payments are processed via BCEL One QR or mobile banking
- We do not collect or store bank account or card details
- Payment is handled securely by third-party banking systems
4. Data Sharing
- We do not sell or use your data for advertising
- We may share your data only:
- With insurance providers for policy processing
- With authorized entities if required by law
5. Data Security
- We implement appropriate security measures to protect your data from:
- Unauthorized access
- Loss or misuse
6. Data Retention
- We retain your data only as necessary for:
- Insurance services
- Legal compliance
7. Your Rights
- Request access to your data
- Request correction
- Request deletion (where applicable)
8. Children’s Privacy
This app is not intended for users under 18 years old.
9. Changes
We may update this Privacy Policy at any time.